Privacy Policy

 

SurfMusicArtStyle Sdn Bhd (hereinafter referred to as "Vanilla Pods by Kim", "we", "us" or "our") operates vanillapodsbykim.com, an electronic commerce website selling cakes, desserts and sweet treats (“Platform”).

This Privacy Policy ("Privacy Policy") describes how we collect and use your information through a variety of means. By accessing or using this website, mobile application or other Vanilla Pods by Kim product or service on any computer, mobile phone, tablet, console or other device (collectively, "Device"), you consent to our Privacy Policy. We may modify this Privacy Policy at any time effective upon its posting. Your continued use of our products and services constitutes your acceptance to this Privacy Policy and any updates. This Privacy Policy is incorporated into, and is subject to, the Terms of Service.


Information That We Collect

When you visit and use our Platform, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Platform, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our Platform, and information about how you interact with our Platform. We refer to this automatically-collected information as (“Device Information”).

What You Give Us
We collect your information that you have provided to us or have permitted us to access. Information may include, but is not limited to, your name, image, birth date, email and physical address, telephone number, gender, contact lists, social media information and profile, location (GPS) information, activity and performance information, and when necessary, credit card information.

What We Collect From You
We may automatically collect information regarding your interaction with, and use of, our products and services, and Platform. Information we may collect includes, but is not limited to, your telephone number, Device identifier and hardware information, IP address, browser type and language, cookie information, system type, software enabled to access certain features, access times, referring website URLs, information about your purchases and other information about your interactions with us.

What We Collect From Other Interactions And Third Parties
We may combine information that you give us with other information from our sources, transactions and communications. This may include, but is not limited to, information from the brands we represent, affiliates, appointed retailers, direct mail, newsletters, catalogues, events, products and applications, or other Vanilla Pods by Kim interactions. We may also combine that information with data that is publicly available and data from third parties. We also collect information about gift recipients provided by the giver.
 

Children's Privacy
We do not knowingly collect or solicit personal information from children under the age of 12. 
 
 


Usage of Information

The term (“Personal Information”) as used herein is defined as any information that identifies or can be used to identify, contact or locate the person to whom such information pertains.

We may use your Personal Information to perform the following:

Enable Your Use

  • Enhance, customize and personalize your vanillapodsbykim.com experiences and communications
  • Use Vanilla Pods by Kim features, such as registering for contests, placing an order and other activities

Operate, Improve and Analyze

  • Operate, provide, improve and maintain our products and services, including analyzing user behavior and trends
  • Send you administrative messages and other information about Vanilla Pods by Kim. Communicate with you about your purchase, account information or customer service

Provide and Conduct Marketing and Promotions

  • Communicate with you about our products, services and events, and for other promotional purposes
  • Administer contests, promotions, events, surveys or other features
  • Display relevant marketing to you


Security

The security of your Personal Information is important to us. When you enter sensitive information, such as credit card information on our Platform, we encrypt the transmission of that information using secure socket layer technology (SSL). Credit card details are stored encrypted using AES-256 encryption. As a level 1 PCI-DSS compliant service provider we follow all PCI-DSS requirements and implement additional generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Although we cannot guarantee its absolute security, we strive to use commercially acceptable means to protect your personal information.

PCI-DSS
The Payment Card Industry Data Security Standard (PCI-DSS) is a set of security requirements managed by the PCI Security Standards Council, a joint effort of the payment brands, including Visa, MasterCard and American Express. PCI-DSS requirements help ensure the secure handling of credit card information by merchants and service providers.


Disclosure

  • Vanilla Pods by Kim may use third party service providers to provide certain services to you and we may share Personal Information with such service providers. We require any company with which we may share Personal Information to protect that data in a manner consistent with this policy and to limit the use of such Personal Information to the performance of services for Vanilla Pods by Kim
  • We may disclose Personal Information under special circumstances, such as to comply with court orders requiring us to do so or when your actions violate the Terms of Use
  • We do not sell or otherwise provide Personal Information to other companies for the marketing of their own products and services


Collection Tools

Cookies
Cookies are small pieces of information that are stored by your browser on your computer's hard drive. We need this information to identify you and to store information about the products you select between visits. This helps us to improve our service to you. Although most browsers automatically accept cookies you can usually change your browser to prevent cookies being stored.

How We Collect Information
Vanilla Pods by Kim automatically collects information within our products and services or stored by your browser or Device. We use a variety of methods to collect this information, including, but not limited to, cookies and pixel tags ("Collection Tools").

Turning Off Collection Tools
If you turn off certain Collection Tools, you may not have access to many features that make your experience more efficient and some of our services and features may not function properly. However, you can still place product orders offline by using the contact us form available on our Platform.


Access to Personal Information

You have the right to access your Personal Information held by us. You may modify or delete your profile within certain Vanilla Pods by Kim services, through your account. Your information previously posted may still be publicly available and we may still keep information and content in our backup files and archives.


Changes to This Privacy Policy

We reserve the right to modify this privacy statement at any time. If we make material changes to this policy, we will notify you here and, if required, by other means of communication that you have opted for, whether directly or as a notice on our Platform.

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